Account and Plans
Your Aloftly account allows you to create sessions, manage your subscription, and control your personal and organizational settings.
You can access your account settings from the Dashboard.
Creating an Account
To use Aloftly, you must first create an account.
To create an account:
Go to aloftly.io
Select Sign Up
Enter your email address and password
Complete the verification process
After verification, you can sign in and begin creating sessions.
Email Verification
After creating your account, you will receive a verification email.
Click the verification link to activate your account.
You must verify your email before accessing Aloftly features.
Signing In
To sign in:
Go to aloftly.io
Select Sign In
Enter your email and password
After signing in, you will be directed to your Dashboard.
Account Settings
You can manage your account settings from the Dashboard sidebar.
Account settings allow you to:
Update your name and profile information
Update your email address
Manage your subscription
Delete your account
Changes are saved automatically.
Subscription Plans
Aloftly offers multiple subscription plans to support groups of different sizes and feature needs.
Plans determine:
Maximum number of participants per session
Access to advanced features
Availability of templates and reports
Availability of advanced raffle visual styles
Access to AI content generation
Access to Self-Paced Mode
You can view your current plan in your account settings.
Managing Your Subscription
To manage your subscription:
Open your Dashboard
Go to Account Settings
Select Subscription
From there, you can:
View your current plan
Upgrade your plan
Change your plan
Plan changes take effect according to your subscription settings.
Plan Limits and Feature Access
Your plan determines access to certain features.
Examples include:
Number of participants allowed per session
Access to templates
Access to advanced raffle visual styles
Access to AI content generation
Access to reports and exports
If you reach your plan limits, you may need to upgrade to a higher plan to access additional capacity or features.
Deleting Your Account
You can permanently delete your account from the Account Settings page.
To delete your account:
Go to Account Settings
Select Delete Account
Confirm the deletion request
Deleting your account permanently removes:
Your profile
Your sessions
Your session data
This action cannot be undone. - Consider downgrading to the free plan to maintain your session history as an alternative to deleting your account.
Password Reset
If you forget your password:
Go to the Sign In page
Select Forgot Password
Follow the instructions in the reset email
You will receive a secure link to reset your password.
Data and Session Ownership
All sessions you create are associated with your account.
You can access, manage, duplicate, and delete your sessions from your Dashboard.
Session data remains available until you delete your account or remove individual sessions.
© Aloftly.io
Elevate Everywhere Enterprises, LLC.
Aloftly Help Center
Last updated: February 2026
